Team

Nick Callaghan, Turnaround Director for a Sussex care home, said: “For anyone taking on the responsibility of a care home it is a minefield of regulation and compliance. "Caresolve are up to date on all the guidance, they professionally addressed the priorities, drove an improvement in standards and handled the most difficult challenges. They are adept at understanding, responding to and managing the CQC and Local Authority relationships. "It doesn’t matter which member of the team attends site, they have the same philosophy of ‘res...

Anne Mathieson of Ifield Park Care Home in Crawley, said: "Caresolve were very supportive of our work with older people and were efficient, detailed, knowledgeable and caring at all times."...

Francesca Windsor, Director of Unlimitedcare Ltd in Lancashire, said: “I have two care homes. When, due to ill health I was no longer able to concentrate on my business, I asked my bank manager to help me find a consultancy who could help. He recommended Caresolve. “I am so glad I took the recommendation on board. I met with Caresolve and, shortly after, Maxine took over as my Nominated Individual for both homes as well as overseeing both managers and everything else that goes with having a care home. “I cannot praise Maxine suffici...

Kerry Bailey, Business Restructuring Partner, BDO Manchester, said: "I engaged Caresolve in June 2019 to provide operational and financial management turnaround services at Mapleford Care Home in Accrington, Lancashire, following my appointment as Administrator at that time. "Caresolve’s remit included overseeing the day-to-day running of the home; providing full financial management of the home including trading and cash flow forecasting and day to day financial management; advising BDO on investment required to ensure Health & Safet...

Donna Briggs, Managing Director of Springhill Care in Accrington, Lancashire, said: “Caresolve came to my rescue when I needed interim management support. Within days, we had discussed the challenges I was facing and they had come up with solutions. “On his first day, Ben immediately got stuck in. He worked out what was working well and the areas we needed support. He attended internal meetings with residents, relatives and our staff team and  talked to local authority representatives and other stakeholders. “Ben also introduced a ...

Dawn Wake, Registered Manager of Clifton Lawns Residential Care Home, said: “Caresolve have held our hand through a number of challenges and assisted us with growing and improving our home. “Initially they were tasked with reviewing our market conditions, increasing the occupancy rate of our home and working with the directors to develop a strategic plan. “We soon realised they could also help us review our processes, implement more robust systems and undertake client care surveys to ensure we provide the highest level of servi...

Peter Hannah, Director of Hillcrest Residential Care Home in Frodsham, Cheshire said: “Ben Challinor from Caresolve worked with us for three months advising us on various compliance issues and helping us to market the home more effectively. “He identified a number of areas where our documentation, working practices and quality auditing were deficient and quickly put us on the right track.” “Ben's experience and detailed knowledge of compliance legislation was extremely valuable and his enthusiastic approach helped all our sta...

Miranda Blackburn, Director of Chapel Brook House Nursing & Residential Home, said: “I own a small family-run care home in Cheshire which I took over when my husband died suddenly. Prior to this, I had no experience of running a business and no business contacts locally. “Occupancy was low at the home and needed to be increased. Ben quickly established key contacts in the local community and arranged meetings to showcase our home to a new audience. “I am happy to say that following on from these meetings, a number of placem...